Introduction

Welcome to LUMINAL! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at Support@luminal.shop

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name and Contact Data (e.g., email address, phone number)
• Payment Information (e.g., credit card number, billing address)
• Profile Data (e.g., username, password, purchase history)

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

Specifically, we use the information we collect or receive:

• To facilitate account creation and the login process
• To post testimonials with your consent
• Request feedback
• To enable user-to-user communications
• To manage user accounts
• To send administrative information to you
• To protect our services
• To enforce our terms, conditions, and policies
• To respond to legal requests and prevent harm

Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. These rights may include:

• The right to request access and obtain a copy of your personal information
• The right to request rectification or erasure
• The right to restrict the processing of your personal information
• If applicable, the right to data portability
• In certain circumstances, you may also have the right to object to the processing of your personal information

Contact Us

If you have questions or comments about this policy, you may email us at Support@luminal.shop or by post to:

LUMINAl™
Luminal.shop

Thank you for shopping with LUMINAL!